How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Marshallfeet Mold Help to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to make a complaint and what follows. It is a general template and is not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• Your experience when calling or contacting Marshallfeet Mold Help
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. Each one answers for its own estimates, prices, test results, work and customer service. If you are unhappy with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback about providers helps keep our network honest, and a provider that repeatedly falls short of our expectations may be removed. Keep in mind that Marshallfeet Mold Help cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@marshallfeet.garden and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We will confirm we received your complaint by email, usually within a few business days. We will then look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

Still Not Happy?

If our reply does not satisfy you, answer our email and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. If your state licenses mold assessors or remediators, the licensing agency may be able to help too.

Contact

Email: contact@marshallfeet.garden